Thursday, September 10, 2009

end of the line

when suz & i hit up the social luxe lounge before blogher, we signed up to receive a free sweater from lands' end, to be shipped at a later date. of course, that date ended up being the week i was in nodak for my brother's wedding. by the time i got home, ups had already given me 3 notices and shipped it back. i called ups, they told me nothing could be done until it arrived at the shipping point. i e-mailed lands' end and customer service told me they had no record of it since i hadn't made an actual order. they said they'd get back to me when i gave them the tracking number. nothing, not a peep from them & that was 2 weeks ago.
yesterday, i received a mass e-mail from lands' end's pr person about a new campaign to blog (or tweet) called good feelings. if you post about the campaign, they'll donate a cone of yarn for each post to knit hats for the homeless and enter you for a chance to win their new good feelings line. i'm going to imbed the knitting video as soon as my connection stops freaking out.
i really want to learn how to knit. i've got basic crocheting down, but have never been able to master knitting.
anyroad, the point of this e-mail was how cool lands' end has been. i e-mailed the pr person back about my returned sweater & she responded immediately that she had my sweater right there & was going to send it back to me. they didn't know if i'd moved or what since it was returned by ups. sweet! now suzanne & i can be twinsies for next year's blogher!

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